Thanks!

]]>Our HQ is in Roseland, NJ, so I’ll be in that part of the country regularly. I’ll let you know, we should meet up.

Congrats on the new job, by the way. Hope all is well!

]]>Hope to see you at a future event or to connect. I’m in NYC now.

]]>This is so awesome. Saving me from pulling my hair out. ðŸ™‚ Question for you. How would I take the information from the “likelihood to refer” column from two separate sheets and combine on another sheet for reporting?

]]>Interesting question. Off the top of my head, one way you could accomplish that would be by converting `=countif`

to `=countifs`

and nesting some sort of date lookup. Here’s a really unsophisticated example that assumes that your survey date is in Column C.

`=(COUNTIFS(A:A,">8",C:C,">"&TODAY()-180)-COUNTIFS(A:A,""&TODAY()-180))/COUNTIF(C:C,">"&TODAY()-180)`

Let me break that down so that you can see what I am doing just in case you want to use the same concept but make it a bit more elegant.

There are three sets that I am working with – promoters within the date range, detractors within the date range, and total responses within the date range.

To get my promoter set, I’m doing this:

`(COUNTIFS(A:A,">8",C:C,">"&TODAY()-180)`

I’m using the `COUNTIFS `

function to count all responses that meet both of the following criteria: likelihood to recommend greater than 8, (which is the `A:A,">8"`

part of the formula), and newer than 180 days old (which is the `C:C,">"&TODAY()-180)`

part of the formula)

I’m doing the exact same thing for detractors with `COUNTIFS(A:A,""&TODAY()-180)`

. Finally, I’m taking the difference between my promoters and detractors, and dividing it by the total number of responses within that same date range with the `/COUNTIF(C:C,">"&TODAY()-180)`

at the end.

Hope that makes sense. Like I said, I’m sure this can be optimized (particularly, the way I am calculating the date range is really unsophisticated), but that’s my top of head solution to getting a rolling 6 month NPS in Excel.

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